These Terms of Service ("Terms") govern your access to and use of the DisputeDocs Pro web application, mobile applications, and related services (collectively, the "Service"). By creating an account or using the Service, you agree to be bound by these Terms.
1. Eligibility & Account
You must be at least 18 years old and legally able to enter into a binding contract. You are responsible for safeguarding your credentials and for all activity under your account.
2. Nature of the Service
DisputeDocs Pro provides software tools that help consumers and credit-repair professionals organize credit report data, identify potential reporting inaccuracies, and generate dispute correspondence. The Service is a software platform. It does not provide legal advice, and no attorney-client relationship is created.
3. Subscriptions & Billing
Paid subscriptions are billed through Stripe. Fees are billed in advance on a recurring basis. You authorize us and Stripe to charge your payment method for all applicable fees. Subscriptions renew automatically until cancelled. See the Refund Policy for details on cancellation and refunds.
4. Acceptable Use
You agree not to use the Service to submit false, fraudulent, or knowingly inaccurate disputes, to violate the Fair Credit Reporting Act (FCRA), Credit Repair Organizations Act (CROA), Telephone Consumer Protection Act (TCPA), or any other applicable law, or to attempt to access data belonging to other users.
5. Your Content & Data
You retain ownership of credit reports, consumer files, and correspondence you upload. You grant us a limited license to process this content solely to operate and improve the Service. See our Privacy Policy.
6. Intellectual Property
The Service, including software, templates, and content, is owned by DisputeDocs Pro and is protected by intellectual-property laws. You may not copy, modify, resell, or reverse-engineer the Service except as permitted by law.
7. Termination
We may suspend or terminate accounts that violate these Terms or applicable law. You may cancel your subscription at any time from your account settings.
8. Disclaimers & Limitation of Liability
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY IS LIMITED TO THE AMOUNTS YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM. See the full Disclaimer.
9. Governing Law
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. Disputes will be resolved in the state or federal courts located in Delaware.
10. Changes to Terms
We may update these Terms from time to time. Material changes will be communicated by email or in-app notice. Continued use of the Service after changes take effect constitutes acceptance.
Contact
Questions? Email support@disputedocs.app.